Returns, Warranty and Shipping policy


Thank you for shopping at eBrands Global Oy. We are committed to providing our business-to-business customers with high-quality products and exceptional customer service. We understand that sometimes products may need to be returned, may require warranty service, or may need to be shipped to you. We have developed the following policy to ensure your satisfaction with your purchases.


  • All returns must be authorized by eBrands Global Oy in advance. Please contact our customer service team at to request a return.
  • Products must be returned in their original condition and packaging.
  • Returns must be shipped to eBrands Global Oy at the customer's expense.
  • A restocking fee may apply for some returns.


  • All products sold by eBrands Global Oy come with a manufacturer's warranty. The length of the warranty varies by product.
  • If a product is found to be defective within the warranty period, please contact our customer service team at to request warranty service.
  • eBrands Global Oy will work with the manufacturer to repair or replace the defective product.


  • eBrands Global Oy ships products to business-to-business customers worldwide.
  • Shipping rates are calculated based on the weight and destination of the package.
  • eBrands Global Oy will provide tracking information for all shipments.
  • International customers are responsible for any customs duties, taxes, or fees that may be charged by their government.

Please note that this policy is subject to change without notice. We encourage you to review this policy regularly for any updates.

If you have any questions about our Returns, Warranty, and Shipping Policy, please contact our customer service team at We are always here to help.